Terms & Conditions
Last Updated: August 2026
Welcome to REXGEN Research. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.
Eligibility
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement. Our products are intended for qualified researchers, laboratories, educational institutions, and other authorized professionals.
Research Use Only
All products sold by REXGEN Research are supplied strictly for laboratory research purposes only.
Our products are not intended for:
- Human consumption
- Medical or veterinary use
- Therapeutic or diagnostic applications
- Food or cosmetic use
Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate and up to date. However, occasional errors or omissions may occur. We reserve the right to correct inaccuracies, update product information, or discontinue products without prior notice.
Orders & Payment
All orders are subject to review and acceptance by REXGEN Research. We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, misuse, or violations of these Terms. Payment must be received and successfully authorized before an order is processed and shipped.
Shipping & Delivery
We make every effort to process and dispatch orders promptly. Delivery times provided on our website are estimates and may vary depending on shipping carrier performance, customs procedures, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. REXGEN Research is not responsible for delays or failed deliveries resulting from incorrect addresses provided during checkout.
Returns & Refunds
Due to the nature of research products, all sales are generally considered final. Refunds or replacements may only be provided in cases involving verified shipping damage, incorrect products, or confirmed manufacturing defects, in accordance with our Refund & Return Policy.
User Responsibilities
When using our website, you agree to:
- Provide accurate and current information.
- Use the website only for lawful purposes.
- Comply with all applicable laws and regulations.
- Refrain from attempting to disrupt or compromise website security.
- Respect the intellectual property rights of REXGEN Research.
Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this page. Continued use of our website after updates constitutes your acceptance of the revised Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which REXGEN Research operates, without regard to conflict of law principles.
Contact Us
If you have any questions regarding these Terms & Conditions, our products, or your use of this website, please contact our customer support team. We are happy to assist you and provide any additional information you may require.